At Honey Dew Photo Props we guarantee happiness. If you are not 100% happy with your purchase for any reason, we will gladly accept exchange or provide you a store credit in its unused original condition within 1 week of your order being received for an exchange or store credit.

Please note shipping charges cannot be refunded, and return postage costs are the responsibility of the customer. If your order was placed under a free shipping promotion the original shipping cost for that item will be deducted from your refund. Please email hello@honeydewprops.com.au for first point of contact of all returns.

Please note for custom orders or pre-orders cannot be cancelled after agreed. Exchange or store credit may be arranged at the discretion of Honey Dew Props.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original UNOPENED packaging.